Privacy Policy

New Frontier Data

Last Updated: July 1, 2024

Here at New Frontier Data, we know exactly how important privacy and personal information are to the people who access our Website and Platform. Accordingly, we recognize that there is a balance between what we, as a company and service provider, need to collect from you in order to provide the best possible services and your desire to protect your privacy and personal information. That’s why, together with our Terms of Service, this Privacy Policy (“Privacy Policy”) creates a binding legal agreement between you (“you,” “your”) and Fontier Financial Group, Inc. dba New Frontier Data, a Delaware corporation (“we,” “us,” “our,” “New Frontier Data”). Capitalized or defined terms that are used in this Privacy Policy but are not assigned a meaning in this Privacy Policy have definitions in our Terms of Service

 

Contact Us

If you have any questions about this Privacy Policy or want to request a copy or deletion of any personal information, please contact us at We may require proof of your identity or authorization to act on behalf of someone else before providing you with any information, including whether or not we have information, on the subject of the request. In other words, please make sure your email request comes from the email you’d like us to look up.

 

Purpose and Applicability

The purpose of this Privacy Policy is to inform you about the information we will possibly collect about you whenever you use the Website, Platform, or when you register or create an Account, how that information will be used by us or other persons or entities, with whom such information may be shared, your choices regarding the collection, use and distribution of that information, your ability to edit, update, correct or delete that information and the security procedures that we have implemented to protect your privacy.

This Privacy Policy only applies to data collected through the Website, Platform, and Services, and further only applies to the practices of New Frontier Data, our assignees, transferees, and to people that we employ or manage. Companies with whom we contract, promote, or allow access to (like payment processors) have their own privacy statements and you must visit their Websites if you need to have more information about their policies. This Privacy Policy does not cover any information that we may receive about you through sources other than the use of our Website, Platform or Services. The Website and Platform may integrate features from or link out to other Websites or applications, but this Privacy Policy does not and will not apply to any of those integrated features, linked Websites, or applications.

What We Collect

Services

New Frontier Data collects and logs traffic of its Website, Platform, Services and we may view any User Content you create without your express permission, for any reason, especially if we have reason to believe it violates the Terms of Service.

To subscribe to our Services, we’ll need some basic information from you. When you create an Account, we require the following limited information from users in order to create the Account, provide certain Services, and process payments:

• An email address
• A payment method
• Your full name

Users who sign up for our Service using credit card will also be asked to provide:

• A full name
• A credit card
• A billing address

 

Website

You do not have to give us any personally identifiable information to browse our Website. We collect basic information from visitors to our Website, such as the number of Website visitors and page views. We detail this more in the “Cookies” section below. We do not track your activities outside of our Website, nor do we track your activities while using an Account.

We do not share your private information with any third parties aside from the disclosures already made in this Privacy Policy.

 

Cookies

To get a better understanding of how users access and use our Website, we may use or engage others to use cookies, and similar technologies. You can browse our Website without telling us who you are or submitting any personal information. We simply use this information to understand Website activity and to monitor and improve Website performance.

• What are cookies?

New Frontier Data uses cookies to:

• Authenticate your account when you log into the Website;
• Aggregate statistical information about user activity;
• Help prevent fraud;

Cookies may be stored on your device to improve user experience across visits to our Website, and for analytics including page views and Website visits. Keep in mind that this type of data does not distinguish an individual – in other words, it won’t be tied to your identity. The cookies used for our Website are not used or tied to the service itself, so your activity within our Services is completely private.

• How do I disable cookies?

Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The “Help” portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Website visitors who disable their web browsers’ ability to accept cookies will be able to browse the Website, but certain features will not function.

Third Parties

We engage third parties to view and analyze Website, Platform, and Services-related data that’s not personally identifiable to you. These third parties use cookies on our Website to collect, analyze, and generate reports on Website usage for us. We do not provide these third parties with any personal information about you.

How We Use the Information We Collect

The information we collect through our Website is used for the following reasons:

• To create new accounts and provide information about them
• Collect payment for our Services
• Communicate with Users
• Offer troubleshooting or customer support
• To provide the Services

We may disclose your personal data to other members of our corporate group involved in the administration of our Services and to third party processors (such as payment processors). We closely review any requests we receive for customer information by a third party. We do not provide information that we do have unless we are legally required to.

Modification of Your Personal Information

If you’d like to review or amend your account information, or for technical support, service information, and changes in usage, please contact records@newfrontierdata.com.  We respond to all requests in a timely manner, and we’re always happy to assist you. You may also view and amend much of your account information by logging in to your account and updating your account information.

 

Marketing and Outreach Emails

We may send you marketing and promotional emails about products, services, and other information we think may interest you.

 

If you receive a marketing or promotional email from us, you may click the ‘Unsubscribe’ link contained in the bottom of every email to “opt out” from future promotional emails. However, we may continue to send you emails about your account and for other purposes related to customer service. You may also unsubscribe from such emails at any time by emailing us and telling us you would like to “unsubscribe from marketing emails.”

 

We also send product awareness emails to new customers. These emails include application tips and other information intended to educate Users and customers about the uses and fundamentals of New Frontier Data’s products and services.

 

Account and Billing Communication

To keep you updated on any changes or alerts related to your account, we will occasionally send you account information emails. Billing emails allow us to relay important information to you about your transactions. This includes:

• Credit card expiration alerts
• Payment method questions
• Purchase confirmations

Transactional emails are system-generated and simply serve the purpose of alerting our customers when necessary. Please be aware that if you have opted out of our marketing emails, you will still receive transactional emails from time to time. 

Children’s Privacy

Our Website, Platform, and Services are not intended for anyone under the age of 21. If you are a parent or guardian and believe that your child under 18 has provided personal information to us, please contact us at records@newfrontierdata.com so we can delete the child’s information.

 

Data Retention and Content

We will retain copies of your Personal Data in a form that permits identification only for as long as is necessary in connection with the purposes set out in this policy, unless applicable law requires a longer retention period. In particular, we may retain your personal data for the duration of any period necessary to establish, exercise or defend any legal rights.

We only retain User Content for as long as required by you in order to provide the Services. No User Content is viewable by us without your express permission unless we have reason to believe it violates the Terms of Service. User Content may be permanently and irrevocably deleted by you at any time by emailing us at records@newfrontierdata.com.

 

Security Measures

The security of our customers is our priority. We use security measures that are consistent with industry standards to protect your personal information from loss, theft, misuse or unauthorized access or disclosure or destruction. All of our employees are kept up-to-date on our security and privacy practices. In addition, access to user or subscriber personal information is restricted to those who need to know such information to perform their job functions.

We use encryption, access controls, passwords, and/or physical security measures to protect the basic information we collect against unauthorized access and disclosure.

 

Legal Rights and Disclosure

In accordance with the applicable laws of your jurisdiction and citizenship, you may have the right to:

• not to provide your personal data to us;
• access or receive copies of your personal data;
• know what information has been collected, disclosed, sold, and to whom;
• request correction of inaccuracies or errors;
• request the deletion of your personal data;
• object to or restrict the processing of your personal data;
• have your personal data transferred;
• withdraw any consent previously granted to us; and
• opt out of the collection, sale, or disclosure of your personal data

 

This list of rights is not all-inclusive and you may have different or additional rights in your jurisdiction. To exercise any right you have as a matter of law, please contact us by email to records@newfrontierdata.com.

To exercise any of the rights listed above, whether or not they are granted to you as a matter of law, please contact us by email to records@newfrontierdata.com. Please note that:

• we require proof of your identity before we can provide you with any information (other than the email address from which the email is sent); and
• where your request requires the establishment of additional facts (e.g., a determination of whether any processing is non-compliant with applicable law) we will investigate your request reasonably promptly, before deciding what action to take.
• If you have rights additional to or different from those listed, please cite the legal basis.

 

In processing your personal data in connection with the purposes set out in this Privacy Policy, we may rely on one or more of the following legal bases, depending on the circumstances:

• Consent: We may process your personal data where we have obtained your prior, express consent to the processing, you can withdraw this consent by contacting us at records@newfrontierdata.com – this legal basis is only used in relation to processing that is entirely voluntary – it is not used for processing that is necessary or obligatory in any way
• Contractual necessity: we process your personal data where the processing is necessary in connection with a subscription (e.g. billing information);
• Compliance with applicable law: we may process your personal data where the processing is required by applicable law;
• Legitimate interests: We may process your personal data where we have a legitimate interest in carrying out the processing for the purpose of managing, operating or promoting our business, and that legitimate interest is not overridden by your interests, fundamental rights, or freedoms

 

Statistics

Since July 1, 2023, the number of requests to delete, to know, to access, to opt-out of sale or sharing, or to limit the use of a consumer’s personal information:      

• Received: 9
• Complied with, but no data was found: 9
• Complied with and data was found: 0
• Denied: 0
• Not required under California Civil Code 1798.145: 0
• Not required under California Civil Code 1798.146: 0

Average time to response:

• Mean: 10 days
• Median: 10 days
  
  

COOKIES