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FAQ's

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General (17)
Who do I contact for a media interview or for more information about New Frontier Data?

All media inquiries should go through our PR team: Media@NewFrontierData.com.

Please leave a message with your inquiry, your name, phone number to contact you, and your deadline. All inquiries will be answered in as timely a manner as possible.

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Is New Frontier Data pro-Cannabis?

We take no stance on the legalization of cannabis across the nation. Our goal is to provide unbiased, authoritative, and actionable data that will allow our users: investors, policymakers, researchers, and academics to make informed decisions in this growing industry.

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Why are New Frontier Data’s Services needed?

Until recently, the multibillion-dollar cannabis industry has been guided by little to no business intelligence, rooted in a lack of vetted and comprehensive data. New Frontier Data’s proprietary approach to data, meta-tagging, and analysis makes it possible for investors, policymakers, researchers, and operators to make informed decisions in the cannabis industry while minimizing risk – all based on authoritative and trusted intelligence.

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How do you compare to other firms claiming to have Cannabis Market Research?

We do not compare ourselves to anyone else in the industry today. New Frontier Data is looking to service those who want to better understand the industry by providing them with vetted, comprehensive, and ultimately more reliable data to improve their research and analysis. While our own reports focus on proprietary analytical methodology, we welcome others to use our data and run their own analysis, thus supporting the industry’s continued growth in a transparent and sustainable manner.

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What is the difference between Data and Big Data?

Data is defined as statistics and facts that are collected together to reference or analyze.

Big Data is a complex collection of data from multiple sources, rapidly accumulated for ongoing discovery and analysis. In-depth analyses of big data are instrumental in risk reduction, cost reduction, and greater operational efficiency for any industry.

Big Data and its proper analysis are crucial for operators, investors, legislators, and researchers alike to make educated decisions based on true statistically meaningful facts.

The difference between Data and Big Data can be summarized by noting the 3 key areas of differentiation: Velocity, Volume, and Variety, whereby Big Data must cover millions of data points, across many data sets, as close to real time as possible.

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How often do you publish reports?

On average we publish a report per quarter

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How can I be informed of upcoming features and report releases?

To find out about new or upcoming features and report releases, sign up for our FREE newsletter!

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What free resources does New Frontier Data offer?

As the authority in cannabis business intelligence, New Frontier Data is committed to making our years of data collection and expert analysis accessible through free resources such as:

  • Equio® Explore – Our newest (and entirely free) subscription offering for the leading cannabis intelligence platform
  • Free Newsletter – Delivering the most comprehensive coverage of the global cannabis industry
  • CannaWeek™ – Tune in to hear industry experts weigh in on the top headlines in cannabis
  • Webinars – Informative and topical presentations on the most pressing topics impacting cannabis industry stakeholders

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Do you offer custom research?

Yes! If you would like more information on our custom research engagements, or our most tailored offering, visit our Custom research, or send us an email.

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Why is there a horse in the logo?

Horses exemplify strength, resilience, and loyalty – a list that falls right in line with our mission and core values at New Frontier Data. Our company aims to be the vehicle that provides vetted, comprehensive, and actionable intelligence to every corner of the Cannabis industry, including operators, investors, legislators, and researchers.

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What are New Frontier Data’s values?

Integrity First: We foster authenticity, transparency, and respect; we lead in an honorable and ethical manner.

Be Accountable: We take ownership of our actions and results; we take blame and give credit.

Striving for Excellence: We embrace bold moves and challenge each other; we do the work it takes to be the best and continuously grow.

Always be Curious: We never set it and forget it; we constantly ideate, seek solutions, and innovate the business.

Kindness Matters: We take care of each other and treat people the right way. It’s not rocket science.

Resiliency-Minded: We adapt to change. We flex well. We allow teachable moments and learn.

Work without ego: We believe good ideas can come from anywhere and applaud the success of that contribution. 

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What subscription products do you offer?

Equio® is our primary subscription product, providing a single-access point to multiple interactive data dashboards, industry-leading Analyst Reports, and our entire resource content library.

We are pleased to offer industry stakeholders a choice between 3 different subscription levels, designed to meet varying levels of cannabis business intelligence and budget needs:

 
  1. Equio® Explore
  2. Equio® Basic
  3. Equio® Pro

To compare pricing and features for each subscription level, click here.

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How do I access New Frontier Data’s services, including your Analyst Reports?

New Frontier Data offers a wide range of products and services to fit the unique needs of every cannabis industry stakeholder. Each of our products and services can be accessed in the following ways:

  • Analyst Reports - The vast majority of our Analyst Reports are distributed exclusively through Equio®
  • Equio® Subscription - View the features & pricing of our industry-leading cannabis intelligence platform to find the subscription level that works best for your cannabis data needs.
  • NXTeck™ - Learn more about NXTeck and our customer acquisition services, or send us an email
  • Sponsorship Opportunities - If you are interested in sponsoring a report, webinar, podcast, or newsletter, view our sponsorship opportunities
  • Custom Research Engagements - Learn more about our services, or email us to discuss your specific research needs
  • General Questions - Our Customer Care Team is happy to assist you in determining which service is best for you.

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What information can be found in New Frontier Data’s reports and how can it be utilized?

New Frontier Data’s reports cover a wide range of subjects, including national overviews, state-focused reports, and subject matter reports such as Energy Use and Incarceration. Readers will be able to understand, assess, and size market opportunities, potential return on investments, and capital requirements. They will also be able to craft sound strategic, operational, and investment plans. Our customers will stay informed of global issues and events affecting US cannabis business interests, as well as monitor federal, state, and international tax developments that could influence their short and long-term plans.

  • Operators: Can customize value propositions and product offerings based on specific and timely consumer needs. Are able to assess industry, competitive, and legislative risks and are able to measure and track business profitability and performance against the industry as well as make informed business decisions based on industry trends, market dynamics, and legislative action.
  • Policy Makers & Community Leaders: Can assess the impact of legalization/decriminalization in their states and cities, educate their constituents, and make better taxation decisions benefiting both profitability and socio-economic impact of regulator changes.
  • Investors: Can identify best-suited investment opportunities to their specific interests and relevant to projected returns and growth. As well as, craft value-add business propositions in tune with market demand, industry trends, and emerging opportunity areas.
  • Agencies and Consultants: Can find comprehensive cannabis market insights, including market trends, consumer behavior, regulatory analysis, competitive intelligence, sales data, and investment opportunities. These tools provide essential data for making informed, strategic decisions and navigating the complexities of the cannabis industry with precision and confidence.

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Which subscription levels require a contract?

All customers are required to accept our Terms of Use in order to complete checkout. Equio® subscribers must also accept our Terms of Use upon accessing the Equio® dashboard.

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What are your Terms of Use?
Do you have a Privacy Policy?

Equio® (18)
Who can download reports?

Report download capabilities are exclusively available to Equio® Pro subscribers.

Equio® Basic subscribers may view the contents of our entire library of Analyst Reports but are unable to download them.

Equio® Explore subscribers are able to view the full contents of a select number of reports.

Compare subscription levels

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What is Equio®?

Equio® is designed to resolve three key challenges faced by legal cannabis stakeholders worldwide:

  1. What data is required and available to substantiate business, legislative, and research questions?
  2. Where can the data be found to avoid having to piecemeal data sets after hours, days, and often weeks of research?
  3. Which data is vetted and thus reliable to ensure equally viable and trusted analysis?

Equio® provides centralized online access to the vetted data required to answer and resolve critical questions and challenges faced by cannabis stakeholders worldwide. Fun Fact: The word “equio” comes from the Latin word “equorum” for horse’s and “ore” for mouth, loosely translating to “horse’s mouth.” We at New Frontier Data endeavor to provide cannabis industry stakeholders with vetted and reliable data straight from its source, meaning…straight from the horse’s mouth!

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Why do I need Equio®?

To save time, have access to vetted and reliable industry data and insight, and stay ahead of risks and opportunities within the legal cannabis industry globally. Until recently, the multi-billion dollar cannabis industry has been guided by little to no business intelligence, rooted in the lack of access to vetted or sufficiently comprehensive industry data. Data required for research and decision-making, whether legislative, operational or for investment purposes, data remains fragmented and scattered across borders and industry segments.

New Frontier Data has built the technological infrastructure and has adopted the necessary data ingestion, aggregation, and reporting protocols, to enable stakeholders to ensure data integrity, user privacy, and ultimately real-time access to cannabis industry references, analysis, and insights centralized within one trusted online platform, Equio®.

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I am a new subscriber. How do I log in?

Upon completion of checkout, you should have received an email with the subject of Welcome to Equio®.

  • Check your spam or junk folder in your email program as the Welcome email may have gotten marked as spam.
  • If you do not see our email in your spam or junk folder, you can reset your password here.

Once you have retrieved your login credentials, visit the login page.

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How do you compile the data offered on the platform?

New Frontier Data has provided data aggregation capabilities for years now. We leverage our big data engine to ingest, normalize (scrub), and process publicly available data, our proprietary data (whether collected via our own surveys or purchased), and licensed third-party data, which we have rights to via dozens of partnerships across the industry. All the data on our Equio® platform is further processed and analyzed to ultimately deliver fact-based actionable cannabis business intelligence.

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How often do you update your data?

The frequency of data updates varies across each Equio® dashboard and is largely based on the data source. In general:

  • U.S. Retail Dashboard – widgets derived from point-of-sale and shopping cart data within this dashboard are updated monthly. Retail widgets pertaining to dispensary visit data are updated weekly.
  • U.S. Consumer Dashboard – the widgets within this dashboard visualize insights from our annual cannabis consumer surveys and, therefore, are updated yearly.
  • U.S. Market Dashboard – our U.S. market figures and projections are updated quarterly and as new legislation is passed.
  • Resource Content Library – weekly and as new content is published

TIP: Click the (i) icon in any Interactive Data Widget to open the Tool Tip for more insights into the data source and frequency of updates.

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Where can I find the Analyst Reports in Equio®?

An Equio® subscription is required to access our Analyst Reports.

To access reports in Equio®, please follow these steps:

  1. Log in to Equio®
  2. Upon login, click “Reports & Charts” in the left-hand navigation menu
  3. Here you can view all reports included with your Equio® subscription

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Can you provide some specific examples of what data sets somebody might find in the Data Marketplace?

Within the Equio® Data Marketplace, users downloading, for example a Data Bundle on our Global Cannabis Report: will have access to total cannabis consumer data sets by region, consumption figures by region, as well as the various underlying data points supporting global market sizing to include both legal and illegal sales. Data sets in our Cannabis Consumer, Archetypes, and Trends Data Bundle include insights from our survey of over 3000 cannabis consumers on things like frequency of use and average cannabis spending, as well as consumer behavior profiling data.

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Where can I learn how to use all the features in Equio®?

We are here to assist you! We offer multiple ways to learn how to use Equio®, including:

  1. Request a 1:1 demo
  2. Click on the Tool Tip icon in the top right corner of each widget to learn more about that feature
  3. Send an email to our Customer Care Team (available M-F from 10am-6pm ET)

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Can I use screenshots to share Equio® content?

No. It is a violation of New Frontier Data’s Terms of Use to screenshot the contents of Equio®. All charts and graphs are available for download to Equio® Pro subscribers. Please utilize these and do not modify or screenshot their contents.

The downloadable interactive charts, graphs, and data widgets within Equio® are updated regularly. Data from screenshots of reports, PowerPoints, or other sources may be outdated.

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Can I export your graphs and charts?

Equio® Pro and Equio® Group subscribers are able to download, and re-purpose all our charts and graphs. This feature is not included at the Equio® Basic level.

Compare subscription levels

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Can I share or use the charts and graphs included within Equio®?

Equio® Basic subscriptions do not include licensing rights. Therefore, Equio® Basic subscribers are neither permitted to download charts and graphs nor share any aspects of the data visualizations included within the Equio® platform outside of their own personal use.

Equio® Pro subscriptions include licensing rights, during the active subscription period, permitting subscribers to use the downloadable charts and graphs in their original form, including the crediting source as shown.

Compare subscription levels

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What am I permitted to do with a data product from the Data Marketplace?

If you purchase or download a data product from the Equio® Data Marketplace, you may create and distribute charts or graphs created using the data as well as findings from your own analysis of the data product to create “Resultant Data”, so long as you visibly and properly attribute New Frontier Data as the source within any resultant data.

For resultant data produced using any New Frontier Data product, proper attribution requires the following text to be included, alongside any additional data sources utilized in the Resultant Data:

Source(s): New Frontier Data [Insert Report or Data Set Name(s)]

You may not, under any circumstances, resell or share data sets in the Data Marketplace in their raw or current form.

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What licensing rights are included with an Equio® Pro subscription?

An Equio® Pro subscription permits subscribers to monetize the information available within Equio® by engaging in the following activities during their paid subscription period, so long as New Frontier Data is clearly and properly cited as the source*:

  • Create and distribute the charts or graphs provided by New Frontier Data in Equio®. However, you may not resell or share data sets in the Data Marketplace in their raw or current form.
  • Use the content within Equio® to create your own “resultant data”, so long as that content is not an exact recreation or reasonable facsimile for the data or contents of Equio®.
  • Include the downloadable charts and graphs in Equio® in business materials so long as they remain unmodified and contain the appropriate crediting source as included on the image.

*Proper attribution requires the following text to be included within any resultant data or other materials produced from Equio®:

Source(s): New Frontier Data [Insert Report or Data Set Name(s)]

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Am I able to use the data within Equio® to create my own content? Am I able to share what I create?

The full answer varies depending on your subscription level. All Equio® subscribers can use the contents of Equio® to create “Resultant Data” for their own internal business use and analysis during their active subscription period. However, licensing rights to share, publish, and/or distribute Resultant Data for commercial purposes are only granted at the Equio® Pro subscription level and above.

At the Equio® Basic level, you are able to share Resultant Data so long as (1) New Frontier Data is properly cited as the source* and (2) the Resultant Data produced is not being monetized.

Resultant data produced using any New Frontier Data product must include the following text: Source(s): New Frontier Data [Insert Report or Data Set Name(s)]

“Resultant Data” means data created by users, using New Frontier Data’s licensed products or services, which cannot be: (i) reverse-engineered to recreate the original Products and/or Services or any content, and (ii) used to create other data that is a reasonable facsimile for the Products and/or Services or any Content.

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What is “resultant data”?

Resultant data consists of any materials based on the data and contents of Equio® combined with the subscriber’s own data or analysis. To comply with our Permitted Use of Data terms, Resultant Data…

  • Must not be a reverse-engineered or recreated version of the contents of Equio®.
  • Must not be a reasonable facsimile for Equio®
  • Must not be used in any manner that could compete with or harm Frontier Financials Group.
  • Must include proper attribution, clearly citing New Frontier Data AND the name of the report or data set as the source.

The licensing rights to share, publish, and/or externally distribute Resultant Data for commercial purposes, are granted at the Equio® Pro subscription level and above.

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Equio® Retail Suite (8)
What types of data points are included within the Retail Suite?

Each of the 4 dynamic dashboards of the Equio® Retail Suite is designed to deliver a wide range of dispensary-level insights and critical retail data points, including:

Market MVPs

  • Market share and average pricing for the top 10 brands last week
  • Discounts and market share for the brands with the greatest increase in net sales week-over-week 
  • Market share and average pricing for the top 10 products and related brands 

Products 

  • Average pricing within and across product types, including flower pricing per gram
  • Profitability of each product type to learn which products pack the most punch for retailers’ bottom line
  • Transaction volume over time by product type
  • Select a specific product type (ex: Edibles) to see which sub-types (ex: Gummies, Chocolate, etc;)  are most popular in terms of market share and quantity purchased within a selected product type (ex: Edibles)

Brands

  • Brand benchmarks like average number of retailers and number of product types carried by the brand
  • Number of brands available over time and by product offerings
  • Best-selling brands within a selected state and see how the top-performing brands have changed over time.
  • Brand-level data on pricing metrics and transaction volume, as well as insights into the customers purchasing a specific brand

Consumers

  • Archetypes of the dispensary customers driving retail sales
  • Find out which product type has the largest customer base in your state
  • Build your target audience from 160M+ probabilistic THC and CBD consumers within a specific state or market area within a state

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How do I gain access to the Retail Suite?

All Equio® subscribers are eligible to purchase the Retail Suite subscription add-on, including subscribers with a free Equio Explore subscription.

Are you an existing Equio subscriber? Simply purchase the Retail suite add-on via the link in Equio or on our pricing page

Are you new to Equio? learn more here!

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What billing options are available for the Retail Suite?

The Retail Suite subscription add-on is billed monthly.

Billing and renewals for the Retail Suite are independent of the billing cycle and billing frequency of your base Equio subscription.

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Why can’t I access all tabs of the Retail Suite?

The Retail Suite is a subscription add-on offering.

All Equio subscribers are able to access the Market MVPs tab of the Retail Suite.

Access to all four dynamic dashboards of the full Retail Suite — Market MVPs, Products, Brands, Consumers — is exclusively available to Equio subscribers who have purchased the add-on product.

Click here to find out how to join the Suite Life!

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What is the Market MVPs tab?

Head to Market MVPs in the Retail Suite to preview the types of expanded dispensary-level insights included with your subscription add-on purchase.

The Market MVPs tab is included with all Equio® subscriptions for no additional cost!

This free resource provides Equio subscribers with a weekly round-up of top-performing brands and products, including discount and pricing metrics within and across product categories.

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How do cancellations and renewals work?

While we hope that you recognize the value that the Retail Suite delivers, if you no longer wish to be a Retail Suite subscriber, you are able to cancel your subscription at any time within the customer portal by following the same steps that you would to cancel any New Frontier Data subscription.

Similarly, if you have previously canceled your Retail Suite subscription, you are able to restore your access to timely brand and product dispensary insights within the cuatomer portal as well.

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How can I learn more about the consumer data included in the Retail Suite?

New Frontier Data was the first company to identify and define cannabis consumer archetypes. Since 2018, we have surveyed over 20K+ cannabis consumers to assess attitudes, perceptions, and consumption across both legal and unregulated markets in the United States.

The dispensary customer data and consumer audience data within the Retail Suite layers the demographic data from point-of-sale and geolocation data with social science to match each dispensary transaction and marketable consumer to our proprietary archetypes.

Ready to learn more about New Frontier Data’s industry-leading cannabis consumer analysis?

  • Access state-level consumer insights within the U.S. Consumer Dashboard of Equio®
  • Read our annual cannabis consumer reports within the Equio® Reports & Charts library to gain insight into the methodology behind our surveys and access our latest findings
  • Download the NXTeck guide to consumer Audiences

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NxTecK™
How can I learn more about NXTeck™?
NXTeck

NXTeck™ enables digital and programmatic advertisers and leading AdTech companies to better understand, target, reach, and engage with the legal cannabis consumer audience globally to increase campaign performance.

To learn more about NXTeck™, schedule a demo

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What is the NxTecK Audience Builder?

Backed by the largest set of cannabis consumer data available in the market, the NxTeck™ Audience Builder provides insight to help you identify, target, and reach the fastest-growing consumer audience.

Discover new opportunities to expand your marketable audience by filtering for:

  • State
  • Designated Market Area
  • Consumer Type (THC vs. CBD)
  • High-THC Product Types
    • Flower
    • Edibles
    • Vapes
    • Extracts
    • Flower w/ Concentrate
    • Beverages
    • Prerolls
    • Tinctures
    • Topicals
  • CBD Product Types
    • Beverages
    • Vapes
    • Topicals
    • Pets

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Sponsorship Opportunities
What sponsorship opportunities do you offer?

Our exclusive sponsorship opportunities allow our partners to leverage New Frontier Data’s reach and expertise across the global cannabis market.

Click here to download our Sponsorship Kit

We offer a variety of different engagement options- from Analyst Reports and webinars to newsletters and podcasts- that can be tailored by geography, vertical, channel, and frequency to align with your objectives and priorities.

To learn more and contact our sales team, visit: https://newfrontierdata.com/sponsorships/

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Managing your account (5)
What billing options are available?

We offer an unlimited subscription length for our Equio® Explore subscription offering, with no credit card required for sign-up.

For our paid subscription levels, Equio® Basic is available with either monthly or yearly billing. Due to the licensing rights included with the Equio® Pro subscription level, this offering is available with either quarterly or yearly billing.

We accept payment by credit card.

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How do I retrieve or reset my password?
Can I cancel my subscription at any time?

Yes, you may cancel at any time and will continue to have access to the dashboard through the end of the current billing period.

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How do I make changes to my subscription?

Simply log in to Equio and click the settings icon next to your username

The Customer portal allow you to manage…

  • Orders - view all orders associated with your account (subscription parent orders, subscription renewal orders, report and download purchases)
  • Subscriptions – view and edit your subscription details.This is also where you can cancel or suspend an existing subscription.
  • Addresses – update your billing address
  • Payment methods – adjust, remove, or add payment methods
  • Account details – edit the name associated with your account. Email addresses are unable to be changed.

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